Property knowledge is scattered across guidebooks, texts, emails, manuals — and often the owner's memory. Guests can't find it, so owners and managers answer the same questions every stay.
"How do I turn on the fireplace?"
The wall switch is on the left side of the stone column. Turn it on, then use the black remote in the drawer beneath the TV and press the flame icon once.
From approved property information
"The hot tub says FLO. What should I do?"
I can walk you through the approved troubleshooting steps for this hot tub. If that doesn't resolve it, I'll help you reach the right property contact.
From approved property information
"Where should we eat tonight?"
The owner recommends The Pine Tavern (0.4 mi) for dinner and Bluebird Cafe (0.2 mi) for breakfast. Both are walkable. Hours may change.
From approved property information
How it works
One QR code. Everything about the property.
Guests use their own phone — nothing to install. Answers come from property-approved information, and complex questions escalate to the right human.
01 · Build
We turn your property's information — instructions, photos, manuals, contacts — into an approved knowledge base.
02 · Place
A simple QR code goes somewhere obvious in the property. Front door, kitchen, hot tub cover.
03 · Ask
Guests scan with their own phone and browse the guide or ask questions naturally.
04 · Resolve
AriGuide gives an approved answer when it can, and directs the guest to the right person when it can't.
One card by the hot tub. Guests scan it, ask, and get the approved answer — no host text needed.
AriGuide understands the property itself — its rooms, systems, appliances, and quirks — not just a welcome page. And it knows when not to guess: anything it can't answer confidently or safely goes to the right owner, manager, or service contact.
We're onboarding a small group of vacation-rental owners and property managers as pilot partners: early access, personal onboarding, and a direct say in what gets built.